Our Customer Support organization is dedicated to providing superior customer care. Our dedicated support account managers are here to answer product questions, identify and resolve product issues and to collect enhancement requests. Aveksa’s customer support services include:
- Access to our support center via telephone or email
- 24x7 after-hours support
- All maintenance updates and patches
- Named support account manager
- Proactive tracking and resolution of reported incidents
- Proactive product update information and patches
- Quarterly report card specific to each customer’s support activities
Contact Aveksa Customer Support:
Email: support@aveksa.com
Telephone: 1.877.487.7797 ext. 200
(Support hours are Monday through Friday, 8am to 8pm EST, excluding holidays)